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It's worth pointing out that you shouldn't apply compatibility mode settings to applications bundled with the operating system, hard drive utilities, and on antivirus and firewall software, as they may open up security risks or cause data loss. Once you apply the new settings try to run the desktop application, if it's still not working, go back to the Compatibility tab, and try configuring a different version of the operating system until you find a setting that works for that particular application. If you want to apply the settings to all users in your computer, you must click the Change settings for all users button, and make the set the options in the "Compatibility for all users" tab. Note: Keep in mind that changes you configure on the Compatibility tab only applies to your account. Choose the options that apply your application. In the Settings section, you can also change a number of options that may help to fix the problem, including the ability to run the programs as an administrator, change high DPI and resolution settings. Right-click the app you want and click Properties.Ĭheck the Run this program in compatibility mode option, and select the version of Windows you remember worked for the application. The file location will open highlighting the executable file that runs the app. Open the Start menu, do a search for the application you wish to troubleshoot, right-click and select Open file location.

If you want to change the compatibility settings manually, you can use the following instructions. How to change Compatibility mode options manually

Click Test the program to see if the application works properly.Ĭlick Yes, save these settings for this program option to complete the process.

(Usually, the app file looks like this: YourAppName.exe.)Ĭlick the Try recommended settings option to apply the new compatibility settings.

Make sure to select the file that runs the application and click Open.

Usually, you will find your desktop applications installed under the C:\Programs Files (x86) or C:\Program Files folder.

Click the Browse button and locate the application.

If your desktop application isn't listed, select the Not Listed option, and click Next. The troubleshooter will scan the PC for possible solutions.

On the Start menu, do a search for Run programs made for previous versions of the operating system, and press Enter.Ĭlick the Advanced link on the Program Compatibility Troubleshooter. If you have an application designed for Windows XP or Windows 7 that refuses to run on Windows 10, you should try running the Program Compatibility Troubleshooter utility to let the operating system automatically find the best possible compatibility mode. How to use the Program Compatibility Troubleshooter